After a shipping label has been created, we will email the tracking number to the email address you provided at checkout. Ground delivery is usually 3-5 business days. Want to know a more specific transit time estimate? Click here to see the estimated transit time to your location. Just enter zip code 40258 in the origin zip code field.
Please note: All Ship Methods will deliver the package at the address listed on the order and will not require a signature. Heelys cannot possibly guarantee the security of the drop-off location on the order and is not responsible for lost or stolen shipments. If you have not received the package after courier indicates that the shipment has been delivered, we will initiate an investigation through courier. Only the courier can determine if the claim is valid and the order should be replaced or refunded.